IMPORTANT DRINKING WATER NOTICE
On Monday, April 16, the City of Tampa will begin a routine system maintenance program. The water treatment
method will be changed temporarily from chloramine to chlorine disinfection. This type of routine maintenance
adds an extra layer of protection for the water we deliver to you. The switch to chlorine disinfection will be in effect
from April 16 to April 30, 2018. The water is perfectly safe to drink during this period, though you may notice a difference
in the taste or odor of the water. Users of kidney dialysis machines and owners of aquatic life should not be impacted,
but should contact their respective service providers for more information.
If you have questions, please visit the City of Tampa Utilities website at
tampagov.net/WaterMaintenance or call Customer Service at (813) 274-8811, option 3.
FREQUENTLY ASKED QUESTIONS
Q: Why is this necessary?
A: Periodic chlorine disinfection reduces the potential for future
occurrence of coliform or other types of bacteria in the system and
provides an added layer of protection for your drinking water.
Q: Is my water safe to drink during the maintenance period?
A: Yes. This maintenance program is routine. It ensures that we
deliver the highest quality water possible to your home or business.
While chlorine disinfection is in place, we will continue daily
monitoring of water quality throughout our system.
Q: Do I need to do anything different about my water use during
the maintenance period?
A: You may experience a slight difference in taste and/or smell of
your drinking water during this temporary change in treatment.
These are normal occurrences and carry no negative health effects
for the general population. Users of kidney dialysis machines and
owners of aquatic life should not be impacted but should contact
their respective service providers for more information.
Q: Do I need to boil the water?
A: No, boiling the water is not necessary. Customers may notice a
change to the taste and smell from the water and may want to let
their water tap run for several minutes. Odor issues will subside
For more information, visit tampagov.net/WaterMaintenance or
call Customer Service at (813) 274-8811, option 3.